Returns
ONLINE RETURN POLICY
Initiate a return or track the status of an exchange by clicking the button below.
Imperfects accepts returns for online orders. Imperfects does not offer refunds. We offer size charts, fit guidelines and photos to ensure customers are finding the right fit. Additionally, we accept in person returns and exchanges only at our flagship store in San Diego, CA. Visit us during operating hours and we'll take care of you.
For online orders, we offer returns for store credit. We do not offer credit for the original shipping price, and you're responsible to pay for return shipping.
Shipping costs paid on the original order, if any, will not be included in the store credit or exchange amount and customers are responsible for shipping costs on returned items.
Shipping costs paid on the original order, if any, will not be included in the store credit or exchange amount and customers are responsible for shipping costs on returned items.
Imperfects reserves the right to deny any store credit returns if it does not meet our policy requirements. We ask that all customers utilize Imperfects' return portal where you may ship the return to us via a traceable carrier and insure the full amount of the merchandise you are sending back. We are not responsible for missing packages.