Returns

ONLINE RETURN POLICY

Initiate a return or track the status of an exchange by clicking the button below.

Begin Return

Imperfects accepts returns for online orders. Imperfects does not offer refunds. We offer size charts, fit guidelines and photos to ensure customers are finding the right fit. Additionally, we accept in person returns and exchanges only at our flagship store in San Diego, CA. Visit us during operating hours and we'll take care of you.

For online orders, we offer returns for store credit. We do not offer credit for the original shipping price, and you're responsible to pay for return shipping.

Shipping costs paid on the original order, if any, will not be included in the store credit or exchange amount and customers are responsible for shipping costs on returned items.

Shipping costs paid on the original order, if any, will not be included in the store credit or exchange amount and customers are responsible for shipping costs on returned items.
Imperfects reserves the right to deny any store credit returns if it does not meet our policy requirements. We ask that all customers utilize Imperfects' return portal where you may ship the return to us via a traceable carrier and insure the full amount of the merchandise you are sending back. We are not responsible for missing packages.

    Due to the intricacies of shipping and duties on international shipments, orders shipped outside of the United States are not eligible for return.
      Returns must be postmarked within 14 days of the original shipping date and should be shipped back in a prepaid package. We will not accept CODs. All merchandise must be returned unworn, unwashed, and in its original condition along with the original price tags intact, as well as the original invoice/receipt. Please be mindful of our products and return them to us in a neatly folded state in the inner bag they were shipped in.
        Upon acceptance of the merchandise store credit will be issued within 7 business days.
          Any unauthorized returns will be subjected to a $10 restocking fee taken from the total amount of the store credit issued. Please note Imperfects considers an unauthorized return any product that is sent without notice or is beyond the 14 day return window.
            Store credit will be issued within 7 business days from the return delivery date.