Imperfects Orders & Shipping Policy
DOMESTIC ORDERS & SHIPPING
Imperfects offers Flat Rate and Expedited Shipping on all orders. All orders shipping within the United States over $185 qualify for free Ground shipping. Shipping cost on domestic orders under $185 is calculated at checkout based on your shipping destination.
Orders will be processed and shipped in 2-3 business days. Once Imperfects has delivered your order to the carrier, you will assume the risk of loss and title for the merchandise. We highly recommend purchasing Route Package Protection at checkout to protect all shipments that are lost, stolen or damaged.
INTERNATIONAL ORDERS & SHIPPING
If you are shipping Imperfects products outside of the United States, you may be subject to taxes, duties, and import fees by the destination government. Imperfects is not responsible for paying these applicable taxes, duties or import fees. By purchasing from Imperfects, you are agreeing to pay all necessary import fees that may apply. All Imperfects orders shipping outside of the United States include shipping and all applicable import fees at Checkout. If you have any questions regarding international shipments please contact us at, email@example.com.
Due to the complexity and cost of shipping internationally and local taxes associated with such, we are unable to split shipments on any international orders. International orders containing items alongside Pre-sale products will be fulfilled at the time the Pre-sale products are available to ship. If you have any questions please contact us at, firstname.lastname@example.org.
SURFBOARD SHIPPING RATES
Please contact us at email@example.com to inquire about surfboard shipping rates.
All Surf Craft products, including wetsuits, Skate products, Collaboration Collections, Mr. Lynch Collection garments and discounted products in our Last Chance Collection are final sale and cannot be returned or exchanged. If we receive a returned sale or final sale item, the package will be returned to you and our customer service team will notify you via email. No exchange or return will be issued. We do not refund shipping and handling charges.
Imperfects aims to ensure our size charts are accurate to ensure you can select the best fit option. If you have any questions about the fit of our garments, please write to us at firstname.lastname@example.org.