Orders & Shipping

COVID-19 NOTICE: DUE TO CURRENT SHIPPING RESTRAINTS, SHIPMENT TIMES MAY BE LONGER THAN EXPECTED AS SOME STANDARD SHIPPING ROUTES ARE UNAVAILABLE OR LIMITED AT THIS TIME. WE WILL TRY OUR BEST TO GET YOUR SHIPMENT TO YOU IN A TIMELY MANNER AND WE APPRECIATE YOUR PATIENCE DURING THIS TIME.

If you have any questions regarding your order, please contact us and include your name, order number and order contents.
If you have any questions about the fit of our garments, please email us at service@imperfects.me

Imperfects works tirelessly to make sure our sizing charts are the best that they can be so please do have a glance at them before checking out. Imperfects does everything in its power to make your user experience is as radical as possible. We appreciate your support!

DOMESTIC ORDERS & SHIPPING

Imperfects offers Flat Rate and Expedited Shipping on all orders.

Domestic Orders $185 and over are eligible for Free Shipping!

Shipping on Domestic Orders under $185 is calculated at checkout based on your shipping destination.

Most orders will be processed and shipped in 2-3 business days. Once Imperfects has delivered the merchandise to the carrier, you will assume the risk of loss and title for the merchandise. We highly recommend purchasing Route Shipping Protection at checkout to protect all shipments that are lost, stolen or damaged.

 
INTERNATIONAL ORDERS & SHIPPING

The receiver of the package outside of the United States may be subject to taxes, customs, and import duties by the destination government. Imperfects is not responsible for paying any of these extra taxes or duties. By purchasing from Imperfects, you are agreeing to pay all necessary import fees that may occur. All Imperfects orders shipping outside of the United States include shipping and import fees paid upfront. If you have any questions regarding international shipments please contact us at, service@imperfects.me.

Due to the complexity and cost of shipping internationally and local taxes associated with such, we are unable to split shipments on any international orders. International orders containing items alongside presale products will be fulfilled at the time the presale items are available to ship. If you have any questions please reach out to us at, service@imperfects.me.


SURFBOARD SHIPPING RATES

 Please contact us to inquire about surfboard shipping rates.


FINAL SALE

All Surf Craft products (including wetsuits), skate products, DJ Javier Collection, Mr. Lynch Collection garments and discounted products are final sale and cannot be returned or exchanged. If we receive a returned sale or final sale item, the package will be returned to you and our customer service will notify you via email. No exchange or return will be issued. We do not refund shipping and handling charges.

Please visit Returns for our return policy.