Orders & Shipping

COVID-19 NOTICE: Due to current shipping restraints, shipment times may be longer than expected as some standard shipping routes are unavailable or limited at this time. We will try our best to get your shipment to you in a timely manner and we appreciate your patience during this time.

DOMESTIC ORDERS

Imperfects offers Flat Rate and Expedited Shipping on all orders.

Domestic Orders over $175 are eligible for Free Shipping!

Domestic Orders under $175 have a standard $10 Flat Rate.

We try our best to ship orders as quickly and simply as possible! If your tracking states the package is delivered but it's no where to be found, don't panic! This happens from time to time. Make sure to check your front porch, side door, back porch, garage area, bushes, roof and mailbox to make sure it’s not hiding or jammed. Also, ask your neighbors to see if they may have received it. If your package still hasn’t turned up 3 days after the delivery date shown in your tracking information, please contact us.

INTERNATIONAL ORDERS

We are currently only offering shipping to the United States, Canada, Australia and the UK. If you live outside of these countries or would like to order a surfboard in one of the countries above (with the exception of the US), please contact us to inquire about placing an order.

Shipping: 
Once we leave a shipment with the carrier, you assume the risk of loss or damage.

Taxes & Duties:
The receiver of the package outside of the United States may be subject to taxes, customs, and import duties by the destination government. Imperfects is not responsible for paying any of these extra taxes or duties. By purchasing from Imperfects, you are agreeing to pay all necessary import fees that may occur.