FAQs

When will my order ship?

We try our best to have all orders shipped within 72 hours. All presale items will ship according to the specified dates on their pages.


Do you ship internationally?

Yes! We are able to ship internationally! If you do not see your country available please contact us and we will try our best to accommodate


Where does Imperfects make their apparel? 

Our apparel is made in small batches in Los Angeles, CA

Where are your surfboards made?

Our surfboards are handmade start to finish in the Imperfects Surf Factory in San Diego, CA

Where are your skateboards made? 

Our skateboards are made in San Diego, CA by one of the original skateboard manufacturers in the world.

What is your return policy?

Please see our Exchanges & Store Credit page for more information on returns. Click here to start an exchange or track the status of your exchange. 


What items do discount codes work on?

Imperfects only offers discounts of any kind on full priced Imperfects apparel and skateboard decks only.


Does Imperfects have a retail store I can visit?

Yes! Imperfects operates a retail store at Liberty Station in San Diego, CA. Our store’s address is 2750 Historic Decatur Rd, Suite 101, San Diego, CA 92106, and we are open Wednesday through Friday from 12pm-5pm and Saturday from 11am-4pm. We’re also available Monday and Tuesday by appointment only. Please email us at service@imperfects.me to set up an appointment. We look forward to seeing you in person!